At Nour Elroa Academy, we are committed to protecting the privacy and security of our users’ information. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other details provided during registration.
- Payment Information: Details required to process payments securely (e.g., credit card details).
- Usage Data: Information on how users interact with our website, programs, and services.
- Cookies: Data collected through cookies to enhance user experience and track website performance.
2. How We Use Your Information
- To deliver and improve our educational programs and services.
- To process payments and manage subscriptions.
- To communicate with users regarding updates, announcements, and support.
- To ensure compliance with legal and regulatory requirements.
- To analyze website usage and improve functionality.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- With trusted service providers who assist in delivering our services (e.g., payment processors, IT support).
- To comply with legal obligations or respond to lawful requests from authorities.
- To protect the rights, safety, or property of the Academy, its users, or others.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. User Rights
You have the following rights concerning your data:
- Access: Request access to the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your data under certain conditions.
- Objection: Object to certain data processing practices.
6. Children’s Privacy
For users under 18, parental or guardian consent is required for data collection and program enrollment. We prioritize safeguarding children’s data and ensure it is used solely for educational purposes.
7. Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes through our website or email.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Nour Elroa Academy
Email: Hi@nourelroaacademy.com
Phone: +212639835101
Website: www.nourelroaacademy.com
